Privacy policy
Last Updated: October 15, 2026
VEROISED™ and Zhengzhou Xuanzhen Baicaofang Health Technology Co., Ltd. respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains what information may be collected when you visit veroised.com, place an order, contact customer support, subscribe to communications, or use other services connected with the website.
By accessing the website or using our services, you acknowledge the practices described in this policy.
1. Information We Collect
We collect information that helps us process orders, provide support, improve website performance, protect transactions, and comply with legal obligations.
Information You Provide
You may provide information when you:
- Place an order
- Create or use a customer account
- Subscribe to emails or promotional updates
- Contact customer service
- Request a return or refund
- Submit a product review
- Participate in a survey or promotion
- Communicate with us through the website
Depending on the interaction, this information may include:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
- Customer-service messages
- Return or refund information
- Payment-related details handled by payment providers
Information Collected Automatically
When you visit veroised.com, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location
- Pages viewed
- Referral source
- Website activity
- Cookie identifiers
- Date and time of access
This information may be used to maintain website security, understand how visitors use the website, and improve the shopping experience.
2. How We Use Your Information
We may use collected information for the following purposes:
Process Orders
To confirm purchases, verify transactions, prepare orders, arrange delivery, and send shipping or tracking updates.
Provide Customer Support
To answer questions, review complaints, manage returns, investigate delivery problems, and respond to other requests.
Improve the Website
To understand how customers interact with the website and improve navigation, layout, product presentation, and performance.
Communicate With You
To send order confirmations, service notices, delivery updates, account messages, and other necessary communications.
Where permitted and where you have made the appropriate choice, we may also send product news, offers, or promotional messages.
Protect Transactions
To monitor activity, identify suspicious behavior, reduce fraud, protect customer accounts, and maintain website security.
Meet Legal Requirements
To comply with applicable laws, regulations, court orders, accounting requirements, dispute procedures, and legitimate government requests.
3. Payment and Data Security
Protecting personal information is an important responsibility.
Encryption
Sensitive information transmitted during checkout may be protected through encrypted connections provided by our payment and technology partners.
Restricted Access
Personal information is accessible only to personnel, contractors, and service providers who reasonably need it to operate the website or provide services.
Payment Information
Payment-card details are handled by authorized payment processors. VEROISED™ does not intentionally store complete credit-card numbers after the transaction is completed.
Security Limitations
Although we use reasonable safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.
4. Sharing Information With Service Providers
We do not sell or rent your personal information for unauthorized purposes.
We may share limited information with trusted service providers when necessary to operate the business, including:
- Payment processors
- Website hosting providers
- Ecommerce platforms
- Shipping carriers
- Fulfillment partners
- Customer-service systems
- Analytics providers
- Fraud-prevention services
- Professional advisers
- Legal or regulatory authorities where required
Service providers may process information only as necessary to perform their services or meet legal obligations.
5. Advertising and Marketing Services
Certain third-party services may use cookies, pixels, tags, or similar technologies to measure advertising performance or provide relevant advertisements.
These services may include advertising and analytics platforms such as:
- Meta
- Other marketing or analytics partners used by the website
These providers may maintain their own privacy policies. You may be able to control personalized advertising through your browser, device settings, or the relevant advertising platform.
6. Cookies and Tracking Technologies
Cookies and similar technologies may be used for several purposes.
Necessary Cookies
These support core website functions such as:
- Shopping cart operation
- Checkout
- Login or account functions
- Security
- Fraud prevention
- Language or regional preferences
Performance Cookies
These help us understand website usage and improve:
- Page speed
- Navigation
- Product discovery
- Website stability
- User experience
Marketing Cookies
These may help measure campaigns or show advertisements that are more relevant to your interests.
You can manage or disable cookies through your browser settings. However, disabling necessary cookies may prevent some website functions from working correctly.
7. Third-Party Links
Our website may contain links to third-party websites, payment providers, carriers, social platforms, or other external services.
We are not responsible for the content, security, availability, or privacy practices of those third parties.
Please review the privacy policy of each external service before submitting personal information.
8. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of certain information
- Withdraw consent for optional marketing communication
- Unsubscribe from promotional emails
- Manage browser cookies
- Ask questions about how your data is used
Some information may need to be retained for order records, fraud prevention, accounting, legal compliance, or dispute resolution.
To submit a privacy request, contact:
Email: service@veroised.com
9. Children’s Privacy
The website is not directed toward children who are not legally able to make purchases.
VEROISED™ does not knowingly collect personal information from children in violation of applicable law.
If a parent or legal guardian believes that a child has provided personal information, please contact us. We will review the request and take appropriate action where required.
10. Data Incidents
If we become aware of a security incident involving personal information, we will review the incident and take reasonable steps in accordance with applicable law.
Where notification is legally required, affected individuals or relevant authorities may be notified through appropriate channels.
11. Email Communications
We may use your email address to send:
- Order confirmations
- Payment notices
- Shipping updates
- Delivery information
- Return or refund communications
- Customer-service responses
- Important account or website notices
If you have opted in to promotional communication, you may receive product news, offers, or marketing messages.
You can unsubscribe from promotional emails by selecting the unsubscribe link in the message or contacting service@veroised.com.
Unsubscribing from marketing messages does not prevent us from sending necessary transactional or service-related communications.
12. Information Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
- Order and accounting requirements
- Customer-service history
- Warranty or return obligations
- Fraud prevention
- Legal requirements
- Dispute resolution
- Business recordkeeping
When information is no longer required, it may be deleted, anonymized, or securely disposed of where appropriate.
13. Policy Updates
We may update this Privacy Policy when our website, services, business practices, or legal obligations change.
The latest version will be posted on this page with an updated date.
Your continued use of the website after an update means that you acknowledge the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or the way your information is handled, please contact us:
VEROISED™
Owned by: Marshal Xu
Operated by: Zhengzhou Xuanzhen Baicaofang Health Technology Co., Ltd.
Email: service@veroised.com
Phone: +86 13537326238
Business Address:
Room 203, 2nd Floor, Unit 1, Building 1, No. 50 Hehuan Street, High-tech Industrial Development Zone, Zhengzhou City, Henan Province